We post Australia Wide via Courier or Australia Post. Shipping service is dependant on order size and delivery location. Orders sent via courier will require a residential address. A tracking number will be provided as soon as your order is dispatched.
All orders are shipped from Sydney, Australia.
We post daily Monday to Friday and endeavour to dispatch orders within 2 business days for all items that do not require personalisation or are being custom made.
Please allow 10 working days for delivery as Australia Post has recently changed their domestic delivery timeframes. If you have any concerns over the status of your parcel, please contact us. Every satchel parcel sent by us is trackable from lodgement to delivery. In the rare circumstance that a parcel is missing, we will launch an investigation with the delivery service to locate it. Investigation times vary by service and the resolution will depend on the report findings. Australia Post provides no provision to outline specific delivery instructions with their parcel delivery services. If you would like your parcel sent via courier, please contact us before ordering. We also offer local pickup. Please contact us to find out more information.